***********************************
From: Steven
To: Jeremy
Subject: FW:Undelivered Mail Returned to Sender
2/22/10 2:33pm
FYI
-----Original Message-----
From: Mail Delivery System [mailto:MAILER-DAEMON@ourisp.net]
Sent: Monday, February 22, 2010 2:33 PM
To: prvs=16697be4e4=steven@mycompany.com
Subject: Undelivered Mail Returned to Sender
This is the mail system at host relay-6.dlfw.ourisp.net.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
said: 550 5.7.1
to RCPT TO command)
***********************************
From: Jeremy
To: Steven
Subject: Re:FW:Undelivered Mail Returned to Sender
2/22/10 4:02pm
bob@mail.yaywidgets.com is a bad address, I've tested it from another host and got the same result.
***********************************
From: Steven
To: Jeremy
Subject: Delivery Status Notification (Failure)
2/22/10 3:34pm
FYI
>
> -----Original Message-----
> From: postmaster@jimswheels.com
> [mailto:postmaster@jimswheels.com]
> Sent: Monday, February 22, 2010 3:26 PM
> To: prvs=16697be4e4=steve@mycompany.com
> Subject: Delivery Status Notification (Failure)
>
>
> This is an automatically generated Delivery Status Notification.
>
> Delivery to the following recipients failed.
>
> JimB@jimswheels.com
>
>
> Reporting-MTA: dns;maccoad1.jimswheels.com
> Received-From-MTA: dns;omf1.ijnet.net
> Arrival-Date: Mon, 22 Feb 2010 15:25:05 -0600
>
> Final-Recipient: rfc822;JimB@jimswheels.com
> Action: failed
> Status: 5.2.3
> X-Display-Name: Jim B
***********************************
From: Jeremy
To: Steven
Subject: Re: Delivery Status Notification (Failure)
2/22/10 4:03pm
Are you positive that this email address is correct?
***********************************
From: Steven
To: Jeremy
Subject: Delivery Status Notification (Failure)
2/22/10 4:07pm
Yes
***********************************
From: Jeremy
To: Steven
Subject: Re: FW: Undelivered Mail Returned to Sender
2/23/10 10:54am
Steven,
Were you sending attachments to this user?
If so, what size?
Numeric Code: 5.2.3
Possible Cause: The message is too large for the local quota. For example, a remote Exchange user may have delivery restrictions set with max incoming message size.
Troubleshooting: Resend the message without attachments, or set the server side limit or the client side limit to permit a larger message size.
***********************************
From: Steven
To: Jeremy
Subject: RE: FW: Bob Roberts
2/22/10 4:08pm
On 2/22/2010 4:08 PM, Steven wrote:
> FYI
> -----Original Message-----
> From: lisa somebody [mailto:lisa_somebody@thirdparty.net]
> Sent: Wednesday, February 17, 2010 12:09 PM
> To: 'Steven'
> Subject: RE: Bob Roberts
>
> Try bob@mail.yaywidgets.com
>
> The email that you have listed below is also correct but sometimes I can not get it to go through. The one I have listed should work.
>
> Thanks,
> Lisa
***********************************
From: Jeremy
To: Steven
Subject: Re: Delivery Status Notification (Failure)
2/22/10 4:09pm
I don't know what to tell you. bob@mail.yaywidgets.com does not work, and its not a problem on our side.
I sent a test message to bob@yaywidgets.com, and as far as I can tell, it has not bounced.
***********************************
From: Steven
To: Jeremy
Subject: RE: FW: Bob Roberts
2/23/10 9:40am
FYI
>-----Original Message-----
>From: MAILER-DAEMON@mymail.myregisteredsite.com
>[mailto:MAILER-DAEMON@mymail.myregisteredsite.com]
>Sent: Tuesday, February 23, 2010 9:33 AM
>To: prvs=167028d6a7=steven@mycompany.com
>Subject: failure notice
>
>
>Hi. This is the qmail-send program at mymail.myregisteredsite.com.
>I'm afraid I wasn't able to deliver your message to the following >addresses.
>This is a permanent error; I've given up. Sorry it didn't work out.
>
>
>user is over quota
>
>
>--- Below this line is a copy of the message.
>
***********************************
From: Jeremy
To: Steven
Subject: Re: FW: failure notice
2/23/10 9:42am
There's the problem. His mailbox is full.
>
> user is over quota
It looks like you're sending very large emails, that one was 9 megs. Email does not handle large sizes very well, this is not specific to our email, most email services only allow a maximum of 2 megs, though ours typically allows up to 10 megs.
***********************************
From: Steven
To: Jeremy
Subject: Re: FW: failure notice
2/23/10 9:45am
but how can I get an email from my own computer to go thru every time? And Stu is getting them it is the same way with Tim B. It does not make any sense to me.
***********************************
From: Jeremy
To: Steven
Subject: Re: FW: failure notice
2/23/10 9:54am
Steven, I'm just telling you what is happening with these emails. When you send an email, and get an automatic reply that says "user is over quota", it means that the other person's mailbox is full. If he is getting some emails from you, then perhaps he is downloading/deleting emails. Part of the problem may be that you are sending 10 meg emails.
***********************************
From: Steven
To: Jeremy
Subject: Delivery Status Notification (Failure)
2/23/10 9:51am
here's another one.
-----Original Message-----
From: Mail Delivery System [mailto:MAILER-DAEMON@ourisp.net]
Sent: Tuesday, February 23, 2010 9:46 AM
To: prvs=167028d6a7=steven@mycompany.com
Subject: Undelivered Mail Returned to Sender
This is the mail system at host relay-5.dlfw.twtelecom.net.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
Requested action was not taken because this server doesn't handle mail for
that user (in reply to RCPT TO command)
***********************************
From: Jeremy
To: Steven
Subject: Re: FW: Undelivered Mail Returned to Sender
2/23/10 9:55am
Looks like you typo'd his address.
Requested action was not taken because this server doesn't handle mail for
that user (in reply to RCPT TO command)
***********************************
From: Jeremy
To: Steven
Subject: Re: FW: Undelivered Mail Returned to Sender
2/23/10 10:59am
Steven,
Thus far, the issues with email have all been related either to an
incorrect or typo'd email address, the recipient's mailbox being full,
or the email you are sending being too large for the receiving server.
In order to avoid these kind of problems, please double check the
following things:
1. Is the email address correct, and without typos?
2. Are you attempting to send attachments to the recipient? If so, how
large are the attachments?
In a previous email, you mentioned that you're sending out pricing to
customers. We will work on making sure that you're able to send this
information out in a format that will work.
Keep me posted.
***********************************
From: Steven
To: Jeremy
Subject: Re Re: FW: Permanent Delivery Failure
2/23/10 12:28pm
here is another one. the email address for Tom Dudefella is correct. I called him on it.
-----Original Message-----
From: MDaemon at mycompany.com [mailto:MDaemon@mycompany.com]
Sent: Tuesday, February 23, 2010 12:22 PM
To: steven@mycompany.com
Subject: Permanent Delivery Failure
--------------------------------------------------------------------------
The attached message had PERMANENT fatal delivery errors.
After one or more unsuccessful delivery attempts the attached message has
been removed from the MDaemon mail queue on this server. The number and
frequency of delivery attempts are determined by local configuration.
--------------------------------------------------------------------------
YOUR MESSAGE WAS NOT DELIVERED TO ONE OR MORE RECIPIENTS
--------------------------------------------------------------------------
Failed address: tom@floorsandstuff.co
--- Session Transcript ---
Tue 2010-02-23 12:21:58: Parsing message
Tue 2010-02-23 12:21:58: * From: steven@mycompany.com
Tue 2010-02-23 12:21:58: * To: tom@floorsandstuff.co
Tue 2010-02-23 12:21:58: * Subject: Shamrock Pricing
Tue 2010-02-23 12:21:58: * Size (bytes): 1017041
Tue 2010-02-23 12:21:58: * Message-ID:<13bea0ea.1cab4b5.91331e17.365f@mycompany.com>
Tue 2010-02-23 12:21:58: Attempting SMTP connection to [floorsandstuff.co]
Tue 2010-02-23 12:21:58: Resolving MX records for [floorsandstuff.co] (DNS Server: 216.136. xxx.xxx)...
Tue 2010-02-23 12:21:58: * Name server reports domain name unknown
Tue 2010-02-23 12:21:58: Attempting SMTP connection to [generalfloor.co:25]
Tue 2010-02-23 12:21:58: Resolving A record for [floorsandstuff.co] (DNS Server: 216.136.xxx.xxx)...
Tue 2010-02-23 12:21:58: * Name server reports domain name unknown
--- End Transcript ---
***********************************
From: Jeremy
To: Steven
Subject: Re: FW: Permanent Delivery Failure
2/23/10 1:17pm
The error on this one is that you tried to send it to:
tom@floorsandstuff.co
Need an M on the end of that.
***********************************
From: Jeremy
To: Steven
Subject: Re: FW: Delivery Status Notification (Failure)
2/23/10 11:24am
If you're sending a 1 meg PDF document to people and it
does not go through, let me know. Some of the emails that were
bouncing were 9 or 10 megs, which is much much larger than this pricing
document.
***********************************
From: Steven
To: Jeremy
Subject: Re: FW: Delivery Status Notification (Failure)
2/23/10 11:30am
yes, two of them I sent with 2 attachments, so yes I can see they were probably to big. But the other ones were just the pricing. And I still cant under stranded way I can send them from my other laptop with 2 to 3 attachments. its over my head!
Thanks
***********************************
From: Jeremy
To: Steven
Subject: Re: FW: Delivery Status Notification (Failure)
2/23/10 1:19pm
The bottom line here is that some of these rejects are coming back
because the message size is too large. It does not matter which
computer you send it from or which email address you send it from. If
the guy who you are sending to cannot receive email larger than, say, 5
megs, then any message larger than that will fail, no matter where you
send it from.
***********************************
From: Steven
To: Jeremy
Subject: Re: FW: Delivery Status Notification (Failure)
2/23/10 1:28pm
All I know is that I can send 2 to 3 attachments to them from my personal laptop with no problems. I guesses I will just need to remember to send one attachment at a time from this computer!!!!
***********************************
From: Jeremy
To: Steven
Subject: Re: FW: Delivery Status Notification (Failure)
2/23/10 1:35pm
Okay. Just to be certain that I've been clear. If you are sending an email that is more than 10 megs in size, it does not matter whether you send it from your work computer and email account, or from a personal computer and email account. If the recipient cannot receive email larger than a certain size, he will never ever ever ever receive it.
I can't really make it any more clear.
Please contact me if you continue to have problems.
***********************************
From: Steven
To: Jeremy
Subject: Delivery Status Notification (Failure)
2/23/10 1:24pm
Yes that was my bad. But I turned around and resent it and it was kicked back.
>-----Original Message-----
>From: Jeremy [mailto:jeremy@mycompany.com]
>Sent: Tuesday, February 23, 2010 1:18 PM
>To: Steven
>Cc: Joe (E-mail)
>Subject: Re: FW: Permanent Delivery Failure
>
>
>The error on this one is that you tried to send it to:
>
>tom@floorsandstuff.co
>
>Need an M on the end of that.
***********************************
From: Jeremy
To: Steven
Subject: Re: Re: FW: Permanent Delivery Failure
2/23/10 1:35pm
Please forward me the email in which the correct address was kicked back to you.
***********************************
[crickets]
