Its simple really: two please

-----Original Message-----
From: me
Sent: Friday, August 10, 2007 12:40 PM
To: bill@vendor.com
Subject: RE: Aladdin with PGP


Bill,

This quote has an Aladdin EToken Pro64k USB for 59.06. I would like to have two USB Tokens for this security application. I assume that's what this item is. If so, I would like to go forward with this order, but with two of those tokens.

Thanks!

My PO# for this will be ABC123456

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I receive a prompt reply with a quote for 1 of each item that I've asked for (not two, as indicated in the email above.)


-----Original Message-----
From: me
Sent: Friday, August 10, 2007 1:47 PM
To: bill@vendor.com
Subject: RE: Aladdin with PGP


Thanks Bill,

Just to be sure, I want to get 2 of the Aladdin EToken Pro64k, 1 Aladdin PKI Client Lic, 1 PGP Whole Disk Encry

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I get a prompt reply:


-----Original Message-----
From: bill@vendor.com
Sent: Friday, August 10, 2007 1:53 PM
To: me
Subject: RE: Aladdin with PGP


Dear JEREMY:

OK,
So is this quote correct?
It has 2 of the Aladdin, 1 PKI client and 1 pgp.
thanks

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But..... the quote that is attached has 1 Aladdin, 1 PKI client, and 1 PGP.


-----Original Message-----
From: me
Sent: Friday, August 10, 2007 1:55 PM
To: bill@vendor.com
Subject: RE: Aladdin with PGP


2 x 1027375,
1 x 953438,
1 x 1065634

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And the reply:


-----Original Message-----
From: bill@vendor.com
Sent: Friday, August 10, 2007 2:03 PM
To: me
Subject: RE: Aladdin with PGP

Yep, that is what is on this quote.

Did you want me to order? If so, is there a PO #?

Thanks.

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-----Original Message-----
From: me
Sent: Friday, August 10, 2007 2:07 PM
To: bill@vendor.com
Subject: RE: Aladdin with PGP


yes please, PO ABC123456

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Three days later, I'm on the phone, ordering another Aladdin, because despite the conversation above, there is only one on the order.

I guess this is my fault really, the last email in this thread should have read as follows:

-----Original Message-----
From: me
Sent: Friday, August 10, 2007 2:15 PM
To: bill@vendor.com
Subject: RE: Aladdin with PGP


Bill,

What you are telling me in email and what is on the quote you have sent me is not the same. The quote is *still* for 1 Aladdin. I need two. Please look at the quote again, update it, send it to me, and we can get this order going.

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